7 Things We Do Better
We offer expertise in Network Services, Computer Support and IT Consulting serving small-medium businesses in New York Metro
- We Promise to Respond in Sixty Minutes or Less. Our professional technicians will respond immediately or return to you within sixty minutes or less. You don't pay if we don't get back to you in sixty minutes or less.
- Repairs in a Flash. It's understood, you don't want to sit on your hands waiting for your computer to be fixed. Our remote network IT support services and virtual servers hosting solutions are the answer to this. This network support service allows your computer network to be accessed remotely. If not, a technician will be sent out the same day.
- No Technical Jargon. Know that we will answer any computer support & maintenance questions you have so you clearly understand. You won't be made to feel stupid by any technical talk from our IT support specialists.
- Absolute 100% Satisfaction is Our Guarantee. Our IT consulting, cloud server hosting and technology support services will give you the satisfaction you deserve. We'll go out of our way with our IT management services to make sure you are a satisfied customer.
- No Unforeseen or Unwanted Surprises. Your network or data will not be damaged, that's a promise. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. All potential risks will be described in detail and your authorization and agreement will be obtained before work begins. You may choose to backup and secure your data first beforehand. Plus, our disaster recovery consultants are always watching over your network and data.
- Every Project Completed With Strict Accordance to Budget and Time Schedule. There will be absolutely no nickel and diming as we perform your network services and IT consulting. This sometimes happens in the industry by unethical and incompetent technicians. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.
- A Guaranteed Accurate Invoice. We guarantee every bill to be detailed and accurate. All IT management, Microsoft Hosted Exchange and hosted virtual desktop service charges are preapproved by you, so you'll always know what you are paying for.