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Obsolete firmware poses security risks

Are you still hanging on to your old work computers since they “still work fine”? While they may still help you get the job done, their outdated firmware can make you vulnerable to security risks that can lead to major problems. What is firmware? Firmware is a basic type of software that is embedded into […]

Here’s how 5G will transform VoIP for the better

VoIP improved dramatically when telecoms shifted from 3G to 4G — and businesses are in for a treat once 5G is rolled out. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, […]

Reasons why your business needs SaaS

Can you afford the software licenses your small business needs? Worried that you don’t have the budget for yearly maintenance costs? For many small businesses, the costs of acquiring and maintaining software is a huge drain on their resources. Fortunately, there’s Software-as-a-Service (SaaS). Find out how your business can save money with SaaS. What is […]

Why it pays to have a good-looking website

In a recent survey of 1,800 customers, 42% said they’re “very unlikely” to purchase from ugly websites. That’s not so surprising. After all, there are plenty of competitors’ websites that are more visually appealing and user-friendly that they can visit. If your business website fails to make a critical good first impression, it could lose […]

Keep your mobile devices safe with these tips

Mobile devices are generally less secure than laptop and desktop computers. While there are available anti-malware applications for smartphones and tablets, they aren’t as comprehensive as those for laptops and desktops. Additionally, some mobile devices aren’t compatible with certain security applications or measures implemented by businesses. That’s why it’s even more important to keep track […]

Comparing proprietary and open-source VoIP systems

Voice over Internet Protocol (VoIP) has come a long way in helping businesses use digital telephone features with significant cost savings. The challenge for small- and medium-sized businesses is knowing where to begin. Here’s a list of pros and cons to help you decide which system is right for you. What are proprietary systems? When […]

Can private browsing keep you safe?

Privacy is a precious commodity in this era. Every website you visit or app you download leaves a digital footprint that can be tracked by anyone. Fortunately, most — if not all — web browsers offer private browsing features to keep your internet activity a little bit safer from prying eyes. What is private browsing? […]

Dress your website for success

When people visit websites, first impressions count. Wow your audience by following our tips. Make a statement with professional photographs Before site visitors read what’s on your website, they assess it by checking out your images. A picture is indeed worth a thousand words, but are those words truly what you want to convey to […]

Cut your IT costs by investing in thin and zero clients

Cutting costs is great for business, but only if doing so does not result in lower-quality products or services. You can achieve this kind of compromise in your IT system, too. Instead of investing in expensive computer hardware, you can opt for affordable but powerful thin and zero clients. What are thin and zero clients? […]

Top reasons to record your business calls

Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company’s reputation and boost customer satisfaction. #1. Improve customer service One of the most important reasons why businesses […]