Jeff Sages

The response times are great from Tarrytech when we have any problem that needs to be addressed quickly. Even the smaller issues are addressed quickly. Recently (on Superbowl Sunday!) I submitted a support ticket for a non-critical issue that I was certain would not be addressed until Monday. I was pleasantly surprised when I received a response and the answer within 30 minutes. I couldn’t ask for a better response time on a non-emergency item. So, on Monday I already had the answers I needed to configure the other devices for use by my team on a job site. I also value Tarrytech’s experience in the IT field when they make recommendations for network upgrades. Their experience provides me with the comfort level I need to make these important IT decisions.

Jeff Sages
General Superintendent
Belway Electric